Cancellation Policy

Policies & Client Agreements Thank you for choosing to work with me. My intention is to create a nourishing, respectful, and high-vibrational space for your healing journey. These policies help support clear communication and mutual respect, so we can co-create the best experience possible. Booking & Payment: Foundational Session (New Clients) The foundational session is required for all new clients and is designed to establish a clear understanding of your needs and how we will work together. Full payment is required at the time of booking to confirm this session. This ensures your time is reserved and allows for a focused, uninterrupted intake and treatment experience. A valid card is required to reserve all appointments. This card is securely held and will only be used in accordance with the cancellation policy outlined below. For established clients, payment may be completed in person at the time of service unless otherwise arranged in advance. In the case of late cancellations or no-shows, the applicable fee will be charged to the card on file. Cancellation & Rescheduling Cancellations and reschedules made between 48 and 23 hours in advance will be charged 50% of the session rate. Cancellations, reschedules made less than 24 hours in advance, and no-shows will be charged 100% of the session rate. Late Arrivals If you arrive late, your session will still end at the originally scheduled time to honor the clients scheduled after you. Arrivals more than 15 minutes late without notice may be considered a no-show and subject to the fee. Refunds All sessions, classes, and services are non-refundable. If you’re unhappy with your experience for any reason, please reach out. I care deeply about your well-being and am open to feedback or resolution. Health & Wellness Please reschedule if you are feeling unwell, have a fever, or are experiencing cold or flu symptoms. If you show signs of illness upon arrival, I may need to reschedule your appointment. Respect & Consent All sessions are strictly professional and rooted in mutual respect. Your comfort and consent are always honored—you may decline any part of the session at any time. Inappropriate behavior of any kind will result in the immediate termination of the session and full payment will still be required. Energy Work & Results Energy healing and bodywork are supportive tools, but not substitutes for medical care. Every body responds differently—results vary from person to person, and deep healing.

Contact Details

• 15 Lincoln Ave, Norwalk, CT 06854, USA

  +12036658711

  iamnicole.lmt@gmail.com